StarNgage is an influencer marketing and analytics platform that helps brands to identify the ideal influencers while analysing their social media profiles. StarNgage+ is a newly launched influencer marketplace that enables brands to track website traffic and reward the influencers with extra commission based on the website traffic they have generated.

We have more than 2 million influencers' profiles on our platform.

The influencers are located across the globe. To work with influencers located in your targeted country or region, select the targeted country or region that you intend to target when you setup the campaign.

No as the influencers joining our platform are not legally bound to a contract with us.

Yes, we have! Our platform enables brands to look for the ideal influencers active in various social media platforms including Facebook, Instagram, TikTok and YouTube. All you need to do is to specify the platform that you are targeting when you setup a new campaign on StarNgage+.

You can work with the influencers to create content in any language that you want by specifying the language requirement when you create your campaign on our platform.

To join as as an advetriser, you will need to create an account on our app or our website. 

For Web Version:
1. Visit our Sign Up page to get started.
2. Select the country code and fill in the phone number.

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3. Click on "SEND OTP" button to receive the SMS with the OTP code.

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4. Then, fill in your email address and password.

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5. Lastly, click on the "Sign Up" button to register at StarNgage+ as a brand.

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For App Version:

1. Get into our app and click on "Me" page and "Sign In Now" to continue

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2. Then press "Sign Up" to create an account.

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3. Select "Brand", fill in your phone number, OTP code you received and password.

4. Lastly, click the “Sign up” button and ta-dah, your account has done created.

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We believe that data is the new oil and that's why StarNgage+ is different from other KOL platforms as we offer end-to-end influencer marketing solutions by combining cutting-edge technology and performance-based rewards that are awarded to influencers when they generate website traffic. This helps brands to track and measure their campaign results while enabling brands to achieve promising results. Besides, our live chat function enables you to receive instant notifications when influencers message you or submit their content while tracking the campaign progress on one platform and this means it is time to forget about DMs on Instagram and updating spreadsheets!

Fret not as our customer service team is ready to help!  

For Web Version:
1. Click on the chatbox at the right bottom corner.

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2. Then, click on "Contact Us" to submit your enquiries.

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For App Version:

Click on Me page and Contact Us to submit your enquiries and our team will get back to you in 3 to 5 working days.

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Alternatively, you can reach out to us via Facebook and Instagram, too.

These 8 campaign models are for different campaign objectives to fit your influencer marketing needs.

Paid Campaign model: marketers who are looking for influencers to create and share content that promotes their brand (sponsored posts).

Content Creation model: marketers who are looking for influencers to build up their content library for marketing collateral. Marketers can use this content for marketing and advertising purposes for a stipulated period of time.

Content distribution model: marketers provide your own content (images or videos) to influencers for them to share with their audience.

E-commerce Product Review model: influencers visit your website to place orders to try out the products for free. They will be reimbursed for product purchase once they have completed the campaign requirement.

Product Seeding model: marketers can now send products to influencers so they can write authentic review about your brand.

Offline Experience model: You can invite influencer to visit physical outlet or events to try out your products/services.

Increase Followers model: marketers engage influencers to mention their brand or product through stories/posts to drive profile visit.

Performance Based Campaign model: marketers engage influencers to create & share content that promotes their brand and influencers can share their personalized link to drive website traffic. Please note that only performance based campaign model needs to pay the estimated campaign budget in advance. 

Below are the steps that you should follow to create a campaign (Applicable to all campaign models except product seeding and performance based campaign). 

For Web Version:

1. To launch a campaign, sign up or login to your brand's account and click on "Create Campaign" on the left navigation menu.

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2. Select the campaign model & preferred social media platform according to your campaign objectives, and click on “Next”.

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3. Fill in the campaign details. 

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4. Upload a cover photo for your campaign.

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5. Find in the campaign and influencer requirements. No idea what to insert? Click to use the available template to save your time. Edit the details to include information relevant to your brand and campaigns.

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6. Click on “Next” once you have edited the campaign and influencer requirements.

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7. Enter a basic commission for posting. Basic commission refers to the basic payment that you will pay for posting.

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8. Select the number of followers that the creators should have and number of creators/influencers that you would like to engage.

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9. Click on "Calculate Now" to find out the total budget you need.

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10. Once you have filled in all the details, click the “Next” button to publish your campaign.

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11. After creating your campaign, it will be sent to the StarNgage Editorial Team for approval (typically takes 1-3 business days). Once it is approved, it will be shared with our network of influencers.

 

For App Version:

1. To create a campaign, click on Home to get started.

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2. Then, press “+” button to continue.

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3. Select the campaign model and preferred social media platform according to your campaign objectives, and click on “Next”.

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4. Upload a cover photo for your campaign. Then, press “Calculate Now” button to find out the total campaign budget.

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5. Enter a basic commission for posting. Basic commission refers to the basic payment that you will pay for posting.

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6. Select the number of followers that the creators should have and number of creators/influencers that you would like to engage.

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7. Click on "Calculate Now" to find out the total budget you need and press "Confirm" button.

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8. Fill in the campaign details. No idea what to insert for campaign requirements? Select and use the available template to save your time. Edit the details to include information relevant to your brand and campaigns.

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9. Once you have filled in all the details, click the “Submit” button to publish your campaign.

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10. Make upfront payment by inserting or selecting your credit card and ta-dah, your campaign is ready once payment is made!

11. You will then start receiving interest from influencers. Click on "Applications" on your campaign at the Homepage.

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12. After the influencers have submitted their application, click on "Accept" or "Reject" their applications.

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13. Once the influencers have submitted their works, check their works and click "Approve" if they completed the campaign requirements.

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Sounds complicated? Follow the steps on this video (https://www.youtube.com/watch?v=E-l7gKC-UkA) now!

 

Below are the steps that you should follow to create a campaign (Applicable to all campaign models except product seeding and performance based campaign).

For Web Version:

1. To launch a campaign, sign up or login to your brand's account and click on "Create Campaign" on the left navigation menu.

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2. Select the performance based campaign model and preferred social media platform according to your campaign objectives, and click on “Next”.

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3. Fill in the campaign details and insert a landing page to be promoted. Then, upload a cover photo for your campaign.

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4. Find in the campaign and influencer requirements. No idea what to insert? Click to use the available template to save your time. Edit the details to include information relevant to your brand and campaigns.

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5. Click on “Next” once you have edited the campaign and influencer requirements.

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6. Enter a basic commission for posting. Basic commission refers to the basic payment that you will pay for posting.

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8. “Unique Website Visitors that You Wish to Achieve” is the budgets to encourage influencers to drive website traffic ($0.10 per unique website visitor) based on the number of unique website visitors that you would like to get from this campaign. Eg. the creator will get $50 when he/she manages to generate 500 unique website visitors ($0.10 x 500). You can enter the maximum number of visitor based on your budget.

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9. Select the number of followers that the creators should have and number of creators/influencers that you would like to engage.

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10. Click on "Calculate Now" to find out the total budget you need.

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11. Once you have filled in all the details, click the “Next” button to publish your campaign.

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12. Make upfront payment by inserting or selecting your credit card and ta-dah, your campaign is ready once payment is made!

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Sounds complicated? Follow the steps on this video (https://www.youtube.com/watch?v=E-l7gKC-UkA) now!

Below are the steps that you should follow to create a free sampling.

For Web Version:

1. Sign up or login to your brand's account and click on "Create Campaign" on the left navigation menu.

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2. Select the campaign model and preferred social media platform according to your campaign objectives, and click on “Next”.

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3. Fill in the campaign details.

4. Upload a cover photo for your campaign.

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5. Find in the campaign and influencer requirements. No idea what to insert? Click to use the available template to save your time. Edit the details to include information relevant to your brand and campaigns.

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6.Click on “Next” once you have edited the campaign and influencer requirements.

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7. Select the number of followers that the creators should have and number of creators/influencers that you would like to engage.

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8. Click on "Calculate Now" to find out the total budget. There is platform fee charges based on the number of creators/influencers selected.

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9. Click the “Next” button to publish your campaign.

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10. After creating your campaign, it will be sent to the StarNgage Editorial Team for approval (typically takes 1-3 business days). Once it is approved, it will be shared with our network of influencers.

 

For App Version:

1. Click on Home to get started.

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2. Then, press “+” button to continue.

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3. Upload a cover photo for your campaign. Then, press “Calculate Now” button to find out the total campaign budget.

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4. To create a free sampling, you will only need to insert "0.01" under basic commission for posting.

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5. Toggle "Product Purchase Value" if you would like the creators to make an order for product/service review. The product purchase value is the amount that the creators/influencers need to pay to get the products for product review including the shipping fees and other miscellaneous fees etc.

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6. Toggle "Improve Campaign Performance" if you would like to reward the creators when they generate website traffic. This will help to drive more website traffic to your website.

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7. Select the number of followers that the creators should have and number of creators/influencers that you would like to engage.

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8. Click on "Calculate Now" to find out the total budget you need. Then, click on the "Confirm" button.

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9. No idea what to insert for campaign requirements? Select and use the available template to save your time. Edit the details to include information relevant to your brand and campaigns.

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10. Once you have filled in all the details, click the “Submit” button to publish your campaign.

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11. Make upfront payment by inserting or selecting your credit card and ta-dah, your campaign is ready once payment is made!

 

Sounds complicated? Follow the steps on this video (https://www.youtube.com/watch?v=E-l7gKC-UkA) now!

By using StarNgage+, you can run and manage your influencer marketing campaign in just 3 steps or less than 5 minutes— simply create a campaign, pay and approve the content.

These are a few criteria that brands should take into consideration when it comes to budget allocation:

1. Number of influencers promoting your brand

2. Tier of influencers/No of followers that the influencers have

3. And whether you need the influencers to purchase your products or services for review. If this is needed, please take note of the purchase value, delivery fees and other costs that the influencers might need to pay in order to get the products or services.

Unique Website Visitors that You Wish to Achieve Feature is introduced to encourage influencers to drive website traffic ($0.10 per unique website visitor) based on the number of unique website visitors that you would like to get from this campaign. When the influencers generate website traffic, the rewards are awarded to them on top of the basic payment that they will receive for content creation. Eg. the creator will get $50 when he/she manages to generate 500 unique website visitors ($0.10 x 500). 

For example:

Basic Commission = $50

Commission per Unique Visitor = $0.10 

Traffic Brought by the Influencer (Unique Visitors)= 1,000

The influencer will receive: $50 + (1000 x $0.10) = $150

 

For All Campaign Models except Performance Based Campaign:

1. You will then start receiving interest from influencers. Click on "Applications" on your campaign at the Homepage. 

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2. After the influencers have submitted their application, click on "Accept" or "Reject" their applications.

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3. Proceed to make payment to our platform when you have confirmed the pricing.

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4. Once you have made the payment to StarNgage and the influencers have submitted their works, check their works and click "Approve" if they completed the campaign requirements.

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For Performance Based Campaign Model:

1. You will then start receiving interest from influencers. Click on "Applications" on your campaign at the Homepage.

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2. After the influencers have submitted their application, you can decide whether to "Accept" or "Reject" their applications. Once you have approve the influencers, you may start to liaise with them. 

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3. Once you have made the payment to StarNgage, Check their works after the influencers have submitted their works, then click on "Approve" if they completed the campaign requirements.

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Glad that you have created a campaign and subscribed to on our platform. Here are how you can invite the influencers to attract them to join your campaign:

1. Sign up or login to your brand's account and then click on "Influencer Discovery" on the left navigation menu.

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2. Click on the "Filter" button if you are looking for influencers with specific requirements.

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3. Tick & select the influencers whom you would like to invite. Then, click on the "Invite Influencers".

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4. Click on the campaign that you want the influencers to join and click on the "Invite Influencers". We will send invitation to invite these influencers.

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Our dashboard provides reporting data including the overall number of lading pageviews, unique visitors and the influencer applications (including those applied, rejected and accepted applications. Brands can delve in further by analyzing the top performing influencers based on the number of lading pageviews and unique visitors generated by them respectively.

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Here are how you can view the contact information of the influencers:

1. Sign up or login to your brand's account and then click on "Influencer Discovery" on the left navigation menu.

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2. Click on the "Filter" button if you are looking for influencers with specific requirements.

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3. Select the influencers whom you would like to invite.

4. Once you have done, click on the "View Contact Information" and you should be able to view the contact information of the selected influencers.

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Our powerful campaign builder is of a great help if you have no idea on how much to pay the influencers. All you need to do is to insert the basic payout that you are comfortable to pay the influencers, the unique website visitors that you wish to achieve (only applicable for performance campaign model) the number of influencers you would like to engage. Our platform will help you to calculate the total amount that you should pay to influencers to save you the trouble!

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Brands will have to pay upfront for performance based campaign while payment is require when brands approve the influencers' application for other campaign models. Our platform will hold the escrow payment temporarily to ensure that creators submit the required deliverables before releasing it to the creators. The remaining budget will be credited to your StarNgage+ Wallet. For existing brands, the payment will be first deducted from the balance inside the StarNgage+ Wallet. The amount will be deducted from your selected credit card when there is an insufficient balance in the Wallet.

We're sorry to tell that we only support USD at the current moment.

In some circumstances, we may offer a refund to your account. Our decisions about refunds are made on a case-by-case basis and depend on the facts and circumstances of the particular issue. All refunds are made at our sole discretion and without admission of liability. You'll typically be notified about refunds in our Dashboard but our merchant success team may also contact you directly about refunds. If you don't hear from us, we're not giving a refund.

The Starter plan is for marketers who are just getting started with influencer marketing. The Business, Business Pro and Agency plans provide additional benefits than the starter plan for marketers to power up their influencer campaigns by reaching out to more influencers. It is designed for marketers who work with a big number of influencers. You may bypass the time-consuming procedures of creating an influencer list, locating their contact information, and contacting each one individually. 

Even you’ve made the payment, you are allowed to switch plans at any time. Simply choose the plan that is best fit for your needs, and don't worry if you change your mind later.

The minimum subscription for all the plans is one month. You can cancel the subscription plan anytime after one month. No cancellation fee is charged.

Yes. The service fee or platform fee varies based on the subscription plan you chose. Brands on the Starter, Business and Business Pro plan will be charged a 10% platform fee whereas brands on the Agency plan will only be charged a 5% fee.

Your subscription will remain the same. Brands who previously used the Basic plan will need to pay $49 per month to unlock more features with the new Starter plan. For marketers using the Business plan previously, they will continue to pay $69 monthly to enjoy the new plan.

Email and phone support are available to all registered brands. With Priority and Premier support, your support requests move to the head of the queue for our customer service team to assist you. A dedicated account manager will be assigned to you if you subscribe to our Agency plan.