Social media influencers are a vital aspect of creating an effective digital marketing strategy. In the world of online consumers, influencers play a huge part in selling your product and promoting your brand. If you’re new to the idea of influencer marketing, we’re here to help you learn how to find the right social media influencers for your brand. Before long,Here's a quick low down on the social media and influencer marketing landscape in Malaysia.
- The top 12 most active social platforms in Malaysia is YouTube (68%), Facebook (67%), WhatsApp (60%), Instagram (47%), Facebook Messenger (45%), WeChat (42%), Google+ (41%), Twitter (41%), LinkedIn (30%) and Pinterest (26%), LINE (25%), Tumblr (23%).
- Facebook and Instagram are the fastest growing social media platform in Malaysia from 2015 to 2017.
- Facebook reveals that 80% of all Malaysians who have access to the internet are also on Facebook. That brings the number to 18 million users — that’s more than half of the entire population. What’s more, Malaysians also have 1.6 times more friends than the global average.
- Malayasian also spend a whole lot of time consuming video content on Facebook as Facebok statistics reveal that Malaysian spend on average 159 minutes watching videos on the social media site. That’s 55% more than the global average of 102 minutes. Malaysian also spend more time watching videos on smartphones (66 minutes) than watching live television (59 minutes).
- Consumers are increasingly looking to social media for practically everything, and they turn to the people that lead and command on each platform — the influencers — for advice, tips, and recommendations.
- Almost 60% of fashion and beauty brands have an influencer marketing strategy in place, while a further 21% plan to invest in it over the next 12 months.
- Advertisers are increasingly embracing influencer marketing as customers become over-exposed to paid ads and are using social media to guide purchases, often with the influence of favourite personalities.
Top Influencer Marketing Statistics Every Marketer Should Know
- 70% of teenage YouTube subscribers trust influencer opinions over traditional celebrities.
- 86% of women turn to social networks before making a purchase.
- 32% of influencers who currently work with brands cite Facebook as the best platform, followed by Instagram at 24%.
- 71% of consumers are more likely to make a purchase based on a social media reference.
- 86% of the most-viewed beauty videos on YouTube were made by influencers, compared to 14% by beauty brands, themselves.
- 57% of beauty and fashion companies use influencers as part of their marketing strategies.
- On average, businesses generate $6.50 for every $1 invested in influencer marketing.
Why Influencer Marketing?
Brands looking into influencer marketing should take note of the trends in the industry in order to fully strategise their campaign. We have identified 3 prominent trends of influencer marketing coming 2017:
Trend #1: Emphasis Towards Content Marketing
In 2016, we have seen and experienced both the good and not-so-positive impact influencer marketing can bring to a brand. Some prominent mistakes made by brands include the overuse of influencers, selecting influencers irrelevant to your brand and so on. But one big mistake that should be avoided is the posting of content which is irrelevant to the audience.
Coming 2017, the emphasis on quality content will be largely noticeable. Content posted by Malaysia influencers not only have to be engaging and interactive, it also have to be new, natural, suited to the influencer and brand, shareable and encompasses a call-to-action to be able to reach out to a wide network of your target and produce positive results. Consequentially, brands which invest greatly in creating quality content will have an edge over the rest.
Trend #2: People-Centric Influencer Marketing
Most brands and marketers are focused on tapping on the hype of influencer marketing without considering the rationale behind those marketing efforts. In the upcoming year, it is crucial for brands to become more people-centric and focus on the audience when implementing each campaign.
Influencer marketing in 2017 will need to provide consumers with what they desire and explain how purchasing your product or service will add value to their life. With many marketers executing their marketing campaigns without much thought regarding their audience, being the first few to resonate with the audience will bring your brand ahead.
Trend #3: Malaysian Becoming Risk-Adverse
Being risk-adverse, Malaysia consumers are increasingly relying on influencers and word-of-mouth to decide on their purchases. This should be seen as an opportunity to leverage on the available influencers to bring about more sales through the online platform. To be able to leverage on influencer marketing to provide a form of reassurance for the consumers would definitely bring about positive impact on your brand's ROI.
Influencer marketing would hence be a great platform to reach out to the Malaysia market, especially the young Malaysian who constantly look online for reviews. These characteristics of the community is what make influencer marketing extremely effective in Malaysia.
How To Get Started With Influencer Marketing?
Reaching out to Influencer Personally or through Influencer Marketing Agency
You may ask, what are the various ways to engage Instagram influencers in Malaysia to perform influencer marketing? There are simply two options: businesses to reach out to influencers personally, or go through an influencer marketing agency.
On the surface, it may seem reasonable to reach out to influencers personally with the presumed low cost and easy reach. However, with the vast amount of influencers in Malaysia, each focusing on specific topics of interest, performing influencer marketing and liaising can be a real challenge. To execute an effective influencer marketing campaign, one should be sure to read up on the various aspect of influencer marketing from the various articles and ebooks available online.
Alternatively, an influencer marketing agency would be of great help in terms of identifying the right influencer for your marketing campaign, negotiating prices and measuring results.
Malaysia Fastest Growing Influencer Marketing Agency
StarNgage is an Influencer marketing and reporting platform allowing brands to customise, manage, launch, and measure digital advertising campaigns on Instagram. StarNgage empowers brands to partner and advertise with everyday influencers - the same way you would on search engines or social networks!
StarNgage provides 4 main services: Targeting, Identifying, Amplifying and Tracking.
How To Choose Your Influencer Marketing Goals and KPIs
The Most Common Influencer Marketing Campaign Goals
The Most Common Influencer Marketing Campaign KPIs
ReachCan be measured based on the number of followers of influencers. Easy to measure, but the least valuable.
ClicksEasy to measure and one of the most important performance based metrics
EngagementIncludes any social action (like, comment and share). Requires a hashtag or unique link for proper attribution. More value than a click.
ConversionIncludes installs, sign-ups, form completions and purchases. Hardest to measure, requiring a pixel & unique link or a promo code for attribution.
How To Choose Your Influencer Types
The Pyramid of Influence
Spectrum of Influencers
Social Media Influencer Landscape in Malaysia
How To Choose Your Influencer Marketing Content Types
Plan Your Content Type Before Activating The Influencers
Brand GeneratedBrand creates the content and influencers are activated to share it with their networks.
- Pros: Influencers don't add any personalization; they simply share the content. Least risk.
- Cons: Less Creativity and personalization. Least impactful.
Co-DevelopedBrand develops guidelines for the content and influencers create their own content based on adaptation. For example: “Share a picture of your selfie in Singapore Botanic Garden”.
- Pros: Moderate Impact Pontential
- Cons: Mild risk.
Influencer GeneratedContent is generated by Influencers based on their creativity. Brand gives loose and generic direction.
- Pros: Influencers have full creativity with loose guideline from brands. Maximum impact.
- Cons: Review process is needed as part of risk management as the risk is higher.
How To Choose the Right Incentive for Your Influencer
Plan Your Incentives Before Activating The Influencers
Types of Incentives
CashFor most of the mega-influencers and macro-influencers, you will have to use payments for incentives. However for micro-influencers, some of them are open to receive VIP treatments and special branded incentives other than cash.
VIP TreatmentWhen activating micro-influencers, the most popular incentive is an exclusive experience. This type of incentive works best when they are passionate about your brand. This could be in the form of a discount, gift card, limited product giveaway, VIP free trial etc.
RecognitionMicro-influencers are more than happy to receive non-monetary rewards such as recognition. You can do this by featuring their content on your owned media such as Website or share their voices and give them a limelight on your social media channel.
Common Incentives Ideas
- Exclusive Event
- Early Access
- Free Trial
- Contest Entries
- Gift Cards
- Experience Box
- Limited Product Sample
- Priority Service