The phenomenon of the rise in digital have influenced the marketing aspect of traditional and new businesses in Singapore. While every business is rushing to grab a share of voice in the online market, tapping on influencer marketing and its reach, let’s take a step back and understand what exactly is influencer marketing and its criticality in Singapore.
Influencer marketing is essentially a form of marketing which leverage on the opinion leaders and their influence to reach out to a larger market via their social media channels such as Instagram and Snapchat. Amongst the various social platforms available in Singapore, Instagram proves to be the future of social media networks. According to Google Trend, Twitter has been overtaken by Instagram, which is now the second most popular social media network in Singapore. Singapore, as a regional leader in mobile internet penetration, further prompts businesses to utilise mobile technology and application to create impactful marketing strategy.
With almost half of the future generation aged 16-24 years old in Singapore displaying trust in what people say online, the benefit of Instagram influencer marketing is amplified. Following the buy-over from Facebook and the constant improvements including the implementation of stories - allowing social sharing and influencer marketing to become more engaging and personal, businesses can be assured that this form of interaction will become much more effective and abled at reaching out to a wider targeted market. It is predicted that future of Instagram is one of great potential and would soon become an upcoming highly sought after influencer marketing platform with high number of quality reach.
Some Important Statistics You Should Know:
- 12% growth in number of active internet users in Asia-Pacific
- 63% of connected consumers using Instagram in Singapore
- 74% of consumers rely on social networks to guide their purchases
- 74% of Singaporeans uses social media regularly
- Almost half (40%) online 16–24 years old in Singapore say they trust what people say online about brands more than ‘official’ sources, such as brands’ own websites, newspapers or TV adverts
- High return-on-investment for Instagram influencer where influencer marketing pays an average of $6.85 for every dollar spent
- Over 1 billion smartphones users in Asia Pacific with 4.2 million users in Singapore
- Singapore has 86% smartphone penetration, the highest across the region
- Twitter has been overtaken by Instagram, which is now the second most popular social media network in Singapore
- Young people are the biggest users of Instagram (85% of 16-24 year olds) but uptake among older generations is picking up (33% of 55-65 year olds)
Why Influencer Marketing?
Brands looking into influencer marketing should take note of the trends in the industry in order to fully strategise their campaign. We have identified 3 prominent trends of influencer marketing coming 2017:
Trend #1: Emphasis Towards Content Marketing
In 2016, we have seen and experienced both the good and not-so-positive impact influencer marketing can bring to a brand. Some prominent mistakes made by brands include the overuse of influencers, selecting influencers irrelevant to your brand and so on. But one big mistake that should be avoided is the posting of content which is irrelevant to the audience.
Coming 2017, the emphasis on quality content will be largely noticeable. Content posted by Singapore influencers not only have to be engaging and interactive, it also have to be new, natural, suited to the influencer and brand, shareable and encompasses a call-to-action to be able to reach out to a wide network of your target and produce positive results. Consequentially, brands which invest greatly in creating quality content will have an edge over the rest.
Trend #2: People-Centric Influencer Marketing
Most brands and marketers are focused on tapping on the hype of influencer marketing without considering the rationale behind those marketing efforts. In the upcoming year, it is crucial for brands to become more people-centric and focus on the audience when implementing each campaign.
Influencer marketing in 2017 will need to provide consumers with what they desire and explain how purchasing your product or service will add value to their life. With many marketers executing their marketing campaigns without much thought regarding their audience, being the first few to resonate with the audience will bring your brand ahead.
Trend #3: Singaporeans Becoming Risk-Adverse
Being risk-adverse, Singapore consumers are increasingly relying on influencers and word-of-mouth to decide on their purchases. This should be seen as an opportunity to leverage on the available influencers to bring about more sales through the online platform. To be able to leverage on influencer marketing to provide a form of reassurance for the consumers would definitely bring about positive impact on your brand's ROI.
Influencer marketing would hence be a great platform to reach out to the Singapore market, especially the young Singaporeans who constantly look online for reviews. These characteristics of the community is what make influencer marketing extremely effective in Singapore.
How To Get Started With Influencer Marketing?
Reaching out to Influencer Personally or through Influencer Marketing Agency
You may ask, what are the various ways to engage Instagram influencers in Singapore to perform influencer marketing? There are simply two options: businesses to reach out to influencers personally, or go through an influencer marketing agency.
On the surface, it may seem reasonable to reach out to influencers personally with the presumed low cost and easy reach. However, with the vast amount of influencers in Singapore, each focusing on specific topics of interest, performing influencer marketing and liaising can be a real challenge. To execute an effective influencer marketing campaign, one should be sure to read up on the various aspect of influencer marketing from the various articles and ebooks available online.
Alternatively, an influencer marketing agency would be of great help in terms of identifying the right influencer for your marketing campaign, negotiating prices and measuring results.
Singapore Fastest Growing Influencer Marketing Agency
StarNgage is an Influencer marketing and reporting platform allowing brands to customise, manage, launch, and measure digital advertising campaigns on Instagram. StarNgage empowers brands to partner and advertise with everyday influencers - the same way you would on search engines or social networks!
StarNgage provides 4 main services: Targeting, Identifying, Amplifying and Tracking.
How To Choose Your Influencer Marketing Goals and KPIs
The Most Common Influencer Marketing Campaign Goals
The Most Common Influencer Marketing Campaign KPIs
ReachCan be measured based on the number of followers of influencers. Easy to measure, but the least valuable.
ClicksEasy to measure and one of the most important performance based metrics
EngagementIncludes any social action (like, comment and share). Requires a hashtag or unique link for proper attribution. More value than a click.
ConversionIncludes installs, sign-ups, form completions and purchases. Hardest to measure, requiring a pixel & unique link or a promo code for attribution.
How To Choose Your Influencer Types
The Pyramid of Influence
Spectrum of Influencers
Social Media Influencer Landscape in Singapore
How To Choose Your Influencer Marketing Content Types
Plan Your Content Type Before Activating The Influencers
Brand GeneratedBrand creates the content and influencers are activated to share it with their networks.
- Pros: Influencers don't add any personalization; they simply share the content. Least risk.
- Cons: Less Creativity and personalization. Least impactful.
Co-DevelopedBrand develops guidelines for the content and influencers create their own content based on adaptation. For example: “Share a picture of your selfie in Singapore Botanic Garden”.
- Pros: Moderate Impact Pontential
- Cons: Mild risk.
Influencer GeneratedContent is generated by Influencers based on their creativity. Brand gives loose and generic direction.
- Pros: Influencers have full creativity with loose guideline from brands. Maximum impact.
- Cons: Review process is needed as part of risk management as the risk is higher.
How To Choose the Right Incentive for Your Influencer
Did you know that Influencer Marketing generates $6.85 in return for every $1 spent ?
Plan Your Incentives Before Activating The Influencers
Types of Incentives
CashFor most of the mega-influencers and macro-influencers, you will have to use payments for incentives. However for micro-influencers, some of them are open to receive VIP treatments and special branded incentives other than cash.
VIP TreatmentWhen activating micro-influencers, the most popular incentive is an exclusive experience. This type of incentive works best when they are passionate about your brand. This could be in the form of a discount, gift card, limited product giveaway, VIP free trial etc.
RecognitionMicro-influencers are more than happy to receive non-monetary rewards such as recognition. You can do this by featuring their content on your owned media such as Website or share their voices and give them a limelight on your social media channel.
Common Incentives Ideas
- Exclusive Event
- Early Access
- Free Trial
- Contest Entries
- Gift Cards
- Experience Box
- Limited Product Sample
- Priority Service